The digital world is getting busier and more competitive as more businesses embark on or accelerate their online efforts. With new norms here to stay, it is important to keep customers engaged in order to remain relevant.
Online customer experience has never been more important.
Creating positive experiences for your customers during their online journey can separate you from the crowd and build brand loyalty. At ENGAGE – we provide you with the platform and the right people to stay connected with your customers.
“79% of visitors admitted to having a quick response to their queries and 46% considers the live chat service as the best communicative practice based on its proficiency.”
Amritpal Dhangal – COO, Acquire™
Benefits for Brands and Companies
Obtain Customer insights – monthly reporting & analytics
Reach out proactively to your customers with relevant promotions/offers
Identify upselling & cross selling opportunities during the interaction
Increase membership database
Drive online traffic to physical stores
Benefits for Website Visitors
Easy access to real-time support
Stress-free online shopping experience
Connect using their preferred mode – live messaging, voice, video
Co-browse allows enhanced level of support for customers who need it
Receive relevant product recommendations and advise
Connect on-the-move in 3 ways
Prices start from *$950